Supervisor Field Operations

ABOUT US
At FortisAlberta we invest in our greatest resource – our people. As Alberta’s largest electricity distribution provider, we are positioned for growth. Each day, FortisAlberta employees strive to exceed customer expectations while maintaining a focus on our commitment to safety.

APPLICATION DEADLINE: November 1, 2026
TITLE: Supervisor Field Operations (E26-221) 
DEPARTMENT: Operations People & Culture  
WORK LOCATION/OFFICE: Redcliff                                                                
STATUS: 01 Full Time - Salaried       
NUMBER OF HIRES: 1                

                        

DESCRIPTION: 
Reporting to the Manager Field Operations, the Supervisor Field Operations is responsible for overseeing the planning, scheduling, and coordinating of all distribution operations, construction, and asset management work in a safe and timely manner. The Supervisor Field Operations is expected to build an effective team through effective leadership and communication, planning, organization, and coaching. 
  

DUTIES & RESPONSIBILITIES INCLUDE (but not limited to):

Leadership:
•    Build an effective team that performs and assists in the construction, operations, and maintenance of the distribution system.
•    Responsible for all elements of employee relations, including hiring, training, performance appraisals, terminations, and resolving labour relations issues.
•    Ensure all direct reports (including apprentices) receive proper training and development opportunities, sign Blue Book task sheets, identify training requirements, and review or manage individual performance on a regular basis. 

Field Operations
•    Oversee the efficient utilization of resources to meet customer requirements.
•    Ensure adequate resourcing levels through time approval, vacation/leave requests and on call resourcing.
•    Approve and maintain the call schedule.
•    Provide direction and communication to staff on changes to standards, practices and policies.
•    Prioritize, schedule and complete work within required timelines in consultation with Supervisor Projects, Supervisor Field Scheduling and Supervisor Dispatch.
•    Work with staff to ensure the electrical distribution system and all buildings/vehicles etc. are kept safe and reliable.
•    Assist the Manager Field Operations in the management of capital and operating budgets.
•    Build and maintain excellent working relationships with local customers, landowners, business owners, and community leaders.
•    Complete required reports for the Manager Field Operations.
•    Ensure employees adhere to work methods, safe work practices/policies; this includes investigating incidents or accidents and following up as required.
•    Complete monthly site observations to ensure work is completed in a safe manner and that quality standards are adhered to.
•    Special projects and other duties as required.

KNOWLEDGE, SKILLS & ABILITIES:
•    Demonstrated effective written and verbal communication skills.
•    Excellent decision making and problem-solving skills.
•    Proven leadership skills in operations, construction, safety, planning, organization, building relationships, conflict resolution and the ability to deliver customer satisfaction.
•    Proven ability to build relationships and lead effective teams.
•    Ability to interpret and explain FortisAlberta safe work practices, safety regulations, and external regulations.
•    Demonstrated writing abilities, organizational skills, competency with intermediate business computer applications (i.e., Microsoft Office; familiarity with SAP or mobile/field work applications would be an asset.)
•    Working knowledge of FortisAlberta’s operations and construction practices and processes.

EDUCATION & EXPERIENCE 
•    Journeyman Power Line Technician, and 7 years of experience with the construction and operation of an electric distribution system are required.
•    Minimum of 3 years of progressive supervisory/leadership experience is required.
•    Project and/or budget management experience would be an asset.
•    Experience working in a regulated environment, preferably within the electrical utility industry, would be an asset. 

SPECIAL CONDITIONS: 
•    Frequent travel or overnight absences may be required. 
•    Valid Class 5 drivers permit.

TO APPLY TO THIS POSITION: Please submit your resume via the button below: "Apply"

If you receive an error message when applying, please contact the system administrator at: Recruitment@fortisalberta.com